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Servicing urban areas of Arthur, Holstein & Mount Forest

CEAP Application Form

COVID-19 Energy Assistance Program (CEAP)

COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020.  CEAP is a specific, time-limited program to provide a one-time, on-bill credit to electricity and natural gas consumers who have experienced hardships as a result of the COVID-19 pandemic.

One-time Credit:
Eligible customers can receive a one-time credit of $115 applied to their hydro bill (or $230 for an applicant on heating or medical device).

Eligibility:
CEAP is available to residential customers served by a utility, including residential customers that have a contract with an electricity retailer.

You are eligible for this program if you meet all of the following criteria:

  1. You did not have any overdue amounts on your electricity bill on March 17, 2020, the date of the Provincial Declaration of Emergency, or you made at least partial payments on amounts overdue prior to March 17, 2020.
  2. As of the date you are applying, you have any overdue amounts owing from at least two electricity bills since March 17, 2020.
  3. The account holder (the person whose name is on the bill) or the account holder’s spouse or common-law partner (who must share the same address with the account holder) qualified for the Canada Emergency Response Benefit (CERB) or received Employment Insurance (EI) at any point after March 17, 2020.
  4. The account holder has not received Ontario Electricity Support Program (OESP) or Low-Income Energy Assistance Program (LEAP) grants in 2020.

You may be eligible for an enhanced credit if:

  1. Your household’s main heating source is electricity, or
  2. You use one of the following at-home energy-intensive medical devices: Kidney Dialysis Machine, Mechanical Ventilators, Oxygen Concentrator.

How to Apply:
To apply for this credit, you need to complete and submit a CEAP Application Form.
Save the link below to your computer/device, fill-in the form, save it and return it to Wellington North Power Inc. by:

- E-mail it to us at: 

- Mail it to us at: Wellington North Power Inc. 290 Queen St W, PO Box 359, Mount Forest, ON, N0G 2LO. 

Questions?
Contact us by:
E-mail:

Cal:      519-323-1710

Please note: This program is being provided by and funded by the Government of Ontario, not Wellington North Power Inc.

NOTE: This is a fillable form; please save this link to your device first so you can open the form. Once completed, save the form and send it to us. 

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Electrical Safety Authority Ontario Energy Board Independent Electricity System Operator Cornerstone Hydro Electric Concepts Township of Wellington North Township of Southgate ESA Contractor