General inquiries
519-323-1710
Monday - Friday 8:30-4:30
Outages/After Hours
519-323-1710
 
Servicing urban areas of Arthur, Holstein & Mount Forest

News & Events

News & Events
Outages

Ont. Electricity Rebate - Increase

Posted On: Friday, October 30, 2020

Ont. Electricity Rebate - Increase from November 1, 2020

read full story





2021 Cost of Service application

Posted On: Friday, October 23, 2020

Your local hydro company, Wellington North Power Inc. (WNP), is applying to the energy regulator, the Ontario Energy Board, to adjust its’ electricity distribution rates effective May 1, 2021.

read full story





WNP's 2019 Scorecard

Posted On: Monday, October 19, 2020

Find out how your local hydro performed in 2019 - read our annual Scorecard

read full story





Customer Survey Feedback

Posted On: Wednesday, September 23, 2020

See what our customers said about Wellington North Power Inc. - their local hydro company.

read full story





COVID-19 Energy Assistance Program for Small Business & Registered Charities

Posted On: Monday, August 31, 2020

COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31, 2020. CEAP-SB is a specific, time-limited program to provide a one-time, on-bill credit to electricity and natural gas small business consumers who have experienced hardships as a result of the COVID-19 pandemic

read full story





COVID-19 Energy Assistance Program FAQs

Posted On: Monday, July 13, 2020

The Government of Ontario is providing $9 million for its new COVID-19 Energy Assistance Program (CEAP), to support residential customers struggling to pay their energy bills as a result of the COVID-19 emergency.

read full story





Providing Stable Electricity Pricing for Industrial and Commercial Companies

Posted On: Monday, June 29, 2020

Ontario Provides Stable Electricity Pricing for Industrial and Commercial Companies by providing predictable electricity rates for two years

read full story





Customer Choice - Tiered vs Tiered Electricity Prices

Posted On: Thursday, June 4, 2020

Effective November 1, 2020, the government intends to introduce customer choice for Regulated Price Plan (RPP) customers who pay time-of-use (TOU) prices.

read full story





COVID-19 Recovery Rate, starting June 1, 2020

Posted On: Monday, June 1, 2020

The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8¢/kWh for all time-of-use (TOU) electricity customers, to support restart of the economy

read full story





Government extends emergency electricity rate relief until May 31, 2020

Posted On: Wednesday, May 6, 2020

Ontario Extends Electricity Rate Relief During COVID-19. Residential, farm and small business customers continue to benefit from temporary relief measure

read full story





Industrial & Commercial Customers - Deferral of GA Charges

Posted On: Tuesday, May 5, 2020

Ontario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity consumers that do not participate in the Regulated Price Plan (RPP), starting from April 2020's consumption

read full story





WNP to Defer Annual Inflationary Rate Change for May 1st 2020.

Posted On: Thursday, April 30, 2020

Wellington North Power to defer annual inflationary rate change planned for May 1st 2020.

read full story





The AffordAbility Fund is still open for business

Posted On: Wednesday, April 8, 2020

The AffordAbility Fund is still open for business. Together with your local hydro company, Wellington North Power, we continue to monitor and take advice from Public Health Ontario on the safe delivery of the Affordability Fund program. As a result, wait times are longer than usual.

read full story





We are here to help you during this challenging time!

Posted On: Wednesday, March 25, 2020

We are here to help you during this challenging time. Go to https://wellingtonnorthpower.com or call 519-323-1710 or e-mail customerservice@wellingtonnorthpower.com to learn more about the online tools and programs available to help you manage your account.

read full story





Winter Ban on Disconnection for Non-payment Extended

Posted On: Friday, March 20, 2020

The Ontario Energy Board has extended the winter ban on electricity disconnections for non-payment for all residential customers to July 31, 2020

read full story





Notice of Office Closure

Posted On: Tuesday, March 17, 2020

With increasing concerns regarding the COV-19 coronavirus, Wellington North Power's office will be closed to the public until further notice.

read full story





New Customer Service Rules - March 1st 2020

Posted On: Friday, March 6, 2020

New Ontario Energy Board (OEB) customer service rules that enhance protection for electricity and natural gas consumers took effect this week.

read full story





Regulator sets new electricity prices for Residential & Small Businesses

Posted On: Wednesday, October 23, 2019

The Ontario Energy Board (OEB) has announced new electricity prices for households and small businesses, effective November 1, under the Regulated Price Plan (RPP). The winter time-of-use (TOU) hours will also take effect November 1.

read full story





Ontario's System-Wide Electricity Supply Mix: 2018 Data

Posted On: Monday, September 23, 2019

Electricity Facts: What were the fuel sources that produced electricity in Ontario in 2018? Click on the link below to find out.

read full story





Electricity prices remain virtually unchanged starting May 1

Posted On: Friday, April 26, 2019

The Ontario Energy Board (OEB) has announced there will be little change to electricity prices on May 1, and remind consumers that summer time-of-use (TOU) hours come into effect on May 1.

read full story





2019 Electricity Distribution Rate Application

Posted On: Monday, November 19, 2018

2019 Electricity Rate Application

read full story





WNP's 2016 Scorecard

Posted On: Friday, September 29, 2017

Wellington North Power Inc.’s 2016 Scorecard summarizes how we are performing each year against measures set by the energy regulator, the Ontario Energy Board. All electricity distributors in Ontario publish their Scorecard performance results annually. In 2016, your local hydro company, Wellington North Power Inc. met or exceeded all industry-set performance targets. Find out more by reviewing our 2016 Scorecard at:

read full story





Time-of-Use Pricing Drops Again July 1, 2017

Posted On: Wednesday, June 28, 2017

Households and small businesses that buy their electricity from their local utility will see their electricity prices go down as of July 1, 2017.

read full story





Ontario Fair Hydro Plan FAQ

Posted On: Thursday, June 8, 2017

Do you have questions about the Ontario Fair Hydro Plan...Learn more here

read full story





Your Voice Has Power

Posted On: Wednesday, May 10, 2017

Join the Ontario Electricity Customer Panel Now!

read full story





Time-of-Use Pricing Drops on May 1, 2017

Posted On: Monday, May 1, 2017

NEW electricity prices for households and small businesses start May 1, 2017

read full story





2017 Rate Order Approval

Posted On: Thursday, April 27, 2017

On March 30, 2017 the OEB approved Wellington North Power's 2017 Rate Application. Effective May 1, 2017 Residential customer will see a decrease of $0.60 per month and a Small business customer's bill will reduce by $2.05 per month.

read full story





WNP Board of Directors Position

Posted On: Wednesday, April 5, 2017

The Townships of Wellington North and Southgate as the shareholders of Wellington North Power Inc. (WNP) are accepting nominations for one community representative positions on the Board of Directors. Deadline April 21, 2017.

read full story





Mount Forest's Electricity Capacity Increased to Meet Future Growth Demands

Posted On: Friday, February 17, 2017

Mount Forest, ON - At 9am on Friday December 23rd 2016, the new power line supplying electricity to Mount Forest was officially turned on following several months of pole-line construction in the town and along highway #6. The collaboration between Wellington North Power and Hydro One Networks is in response to the electricity capacity issue facing Mount Forest.

read full story





Telephone Customer Survey

Posted On: Tuesday, January 17, 2017

Genuine Survey Being Conducted

read full story





Ontario's System-Wide Electricity Supply Mix: 2015 Data

Posted On: Tuesday, August 23, 2016

Electricity Retailing – Disclosure to Consumers, O. Reg. 416/99, requires retailers to disclose to consumers the Ontario system-wide electricity supply mix in the manner established by the Ontario Energy Board. The Board’s Directive for the Disclosure of Information to Consumers by Electricity Retailers under Ontario Regulation 416/99 prescribes the manner and timing requirements for this disclosure. The Directive applies to all retailers, including distributors that provide standard supply service....

read full story





Scheduled Power Outage - Mount Forest & Holstein

Posted On: Friday, April 29, 2016

The electricity supply to the Town of Mount Forest and Village of Holstein needs to be switched off for Hydro One workers to safely work on electrical equipment. During this time, Wellington North Power Inc. will undertake line maintenance activity. This planned power outage is scheduled for five (5) hours. Sun, May 15 6:30am-11:30am Wellington North Power Inc. apologizes for any inconvenience. If you have any questions or concerns, please call our office at (519) 323-1710 or e-mail customerservice@wellingtonnorthpower.com

read full story





Board of Directors Position

Posted On: Tuesday, April 26, 2016

The Townships of Wellington North and Southgate as the shareholders of Wellington North Power Inc. (WNP) are accepting nominations for two community representative positions on the Board of Directors. Deadline April 27, 2016.

read full story





Time-of-use Tiered Pricing Rates - May 1, 2016

Posted On: Monday, April 18, 2016

These new rates are effective from electricity usage from 1st May onwards

read full story





Door to Door Sales are NOT Permitted

Posted On: Friday, April 8, 2016

Business Licensing By-Law 46-05 permitted by the Township of Wellington North.

read full story





Rate Change Notification

Posted On: Monday, December 28, 2015

The electricity regulator (the Ontario Energy Board) has approved new rates for Wellington North Power Inc. effective May 1, 2015.

read full story





Why is Ontario Introducing SMART METERS?

Posted On: Sunday, December 27, 2015

SMART METERS will help Ontario meet its energy needs.

read full story





Ontario Electricity Supply Mix

Posted On: Saturday, December 26, 2015

Sources Used to Generate Electricity in 2014

read full story





Meter Safety

Posted On: Friday, December 25, 2015

Media reports are advising of incidents involving a specific model of a remote disconnect meter. Wellington North Power Inc. does not use this model or meter manufacturer. Wellington North Power Inc. only uses meters manufactured by Elster and there have been no risks or problems.

read full story





Thank You

Posted On: Thursday, December 24, 2015

Wellington North Power inc. wishes to thank its customers who participated in the 2014 Customer Satisfaction Telephone Survey.

read full story





Public Notice

Posted On: Wednesday, December 23, 2015

Garage sale signs, advertising, signs of any kind are not permitted on hydro poles.

read full story





Buyer Beware

Posted On: Tuesday, December 22, 2015

Wellington North Power does not go door to door to solicit your business. You are not obligated to show your hydro invoice to a salesperson or to sign a contract.

read full story







Customer Connect
Payment Options

Electrical Safety Authority Ontario Energy Board Independent Electricity System Operator Cornerstone Hydro Electric Concepts Township of Wellington North Township of Southgate ESA Contractor