General inquiries
519-323-1710
Monday - Friday 8:30-4:30
Outages/After Hours
519-323-1710
 
Servicing urban areas of Arthur, Holstein & Mount Forest

Payment Options

Wellington North Power Inc. has a variety of ways to make sure your payment is processed promptly. We offer these payment options to serve you best and to fit your schedule.

1. Set-up Pre-Authorized Payment From A Bank Account:
    Visit our office at 290 Queen Street West in Mount Forest or click here to print out a form.
    Fill it out the form and e-mail, mail or fax it to us

2. Use the Bill Payment Options Provided From Your Bank:
    - Personal Banking
    - Telephone Banking
    - Online Banking

3.  Pay by Credit Card:
     Click here to pay through our website  or call 1-877-812-7650 for an automated service

4. Visit Our Office:
     Address: 290 Queen Street West, Mount Forest
     Monday - Friday from 8:30am to 4:30pm (Excluding Holidays)
     Interac Available

5. Mail Your Payment:     (**For your own security, please do not mail cash**)
    Mailing address: Wellington North Power Inc. PO Box 359, Mount Forest, ON N0G 2L0

6. Use One of Our Two Drop Boxes:
    - Mount Forest: Wellington North Power Inc. at Main Entrance
    - Arthur: Chamber of Commerce Office, 146 George Street
    (**For your own security, do not put cash in drop boxes**)

For consideration:

A. Equal Payment Plan - Pay the same amount every month: 
   
We estimate your annual electricity cost and spread it over 12 equal monthly installments.
    The equalized amount is automatically withdrawn from your bank.
    Call us for information at 519-323-1710 or e-mail customerservice@wellingtonnorthpower.com

B. Equal Billing Plan
    We bill you an equal amount each month based on your previous 12-month average.
    Call us for information at 519-323-1710 or e-mail customerservice@wellingtonnorthpower.com 

C. Are you in Arrears? The OEB-prescribed Arrears Payment Agreement may help:
     
The Ontario Energy Board-prescribed Arrears Payment Agreement (APA) program may help clear arrear balances.
     Conditions apply - if you default on your payment arrangement the APA may be cancelled.
     Call us for information at 519-323-1710 or e-mail customerservice@wellingtonnorthpower.com

Customer Connect
Payment Options

Electrical Safety Authority Ontario Energy Board Independent Electricity System Operator Cornerstone Hydro Electric Concepts Township of Wellington North Township of Southgate ESA Contractor